Last Updated: June 23, 2026

Neuraci Labs Inc. ("Neuraci," "we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy describes how we collect, use, disclose, and safeguard information when you visit www.neuraci.com (the "Site"), purchase products, subscribe to communications, or otherwise interact with us. By accessing or using our Site, you agree to the practices described in this Privacy Policy.

Information We Collect

Personal Information: We may collect personal information that you voluntarily provide to us, including: Name, Email address, Phone number, Billing address, Shipping address, Payment information, Account login information, Order history, Customer support communications, Marketing preferences, Automatically Collected Information. When you visit our Site, we may automatically collect certain information, including: IP address, Browser type and version, Device information, Operating system, Referral URLs, Pages viewed, Time spent on pages, Site interaction data, Cookie identifiers

Cookies and Tracking Technologies

We use cookies, pixels, tags, and similar technologies to improve your experience, analyze website traffic, personalize content, and support advertising and marketing activities. Cookies may be used to: Remember your preferences, Maintain shopping cart functionality, Analyze website performance, Measure marketing effectiveness, Improve website security. You can modify your browser settings to refuse cookies; however, certain features of the Site may not function properly.

How We Use Your Information

We may use collected information to: Process and fulfill orders, Provide customer support, Create and manage customer accounts, Communicate regarding purchases and deliveries, Respond to inquiries, Improve our products and services, Personalize your shopping experience, Send promotional emails and newsletters, Detect and prevent fraud, Comply with legal obligations, Maintain website security and performance

Email Marketing

If you subscribe to our mailing list or otherwise consent to receive marketing communications, we may send you information about: New products, Promotions, Company news, Educational content, Special offers. You may unsubscribe at any time by using the unsubscribe link included in our emails or by contacting us directly.

Payment Processing

Payments made through our Site are processed by third-party payment providers, including Shopify Payments, PayPal, Shop Pay, and other supported payment methods. We do not store complete payment card information on our servers. Payment information is processed and secured by the applicable payment provider in accordance with their privacy and security practices.

Third-Party Service Providers

We may share information with trusted third-party service providers that help us operate our business, including: Shopify, Payment processors, Shipping and fulfillment providers, Email marketing providers, Analytics providers, Advertising and marketing platforms, Customer support platforms. These providers may access personal information only as necessary to perform services on our behalf.

Analytics and Advertising

We may use services such as: Google Analytics, Meta (Facebook and Instagram) tools, Shopify analytics, Other marketing and advertising technologies. These services help us understand website usage, improve customer experience, and measure marketing performance.

Sharing of Information

We do not sell your personal information. We may disclose information: To service providers performing services on our behalf, To comply with legal obligations, To protect our rights, property, or safety, In connection with a merger, acquisition, financing, or sale of business assets, With your consent We may also share aggregated or anonymized information that cannot reasonably identify you.

Data Security

We implement reasonable administrative, technical, and physical safeguards designed to protect personal information against unauthorized access, disclosure, alteration, or destruction. While we strive to protect your information, no method of transmission over the Internet or electronic storage is completely secure.

Data Retention

We retain personal information for as long as reasonably necessary to: Provide services, Complete transactions, Maintain business records, Resolve disputes, Enforce agreements, Comply with legal obligations.

Your Rights

Depending on applicable law, you may have rights regarding your personal information, including: Access to your personal information, Correction of inaccurate information, Deletion of personal information, Restriction of processing, Objection to certain processing activities, Withdrawal of consent where applicable. To exercise these rights, contact us using the information below.

Children's Privacy

Our Site is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that such information has been collected, we will take reasonable steps to delete it.

Third-Party Websites

Our Site may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. Your use of third-party websites is subject to their own privacy policies and terms.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any updates will be posted on this page with a revised "Last Updated" date. Your continued use of the Site after changes become effective constitutes acceptance of the updated Privacy Policy.

Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us at info@neuraci.com